Flip It

Support

Flip It

Get in touch

Email is the whole support desk. A real person reads it.

esclyme+flipit@gmail.com

If you are reporting a bug, the two things that help most are your device (for example “iPhone 15, iOS 18”) and what was on screen when it happened. A screenshot is worth more than a paragraph.

Questions that come up

Does it cost anything after I buy it?
No. One price, once. There are no in-app purchases, no subscription, no adverts, no energy meter and no timers.
Is my progress saved?
Yes, on the device. A run picks up where you left it, and the home you build in YOUR PLACE survives every run you ever start — it is kept separately from the run.
Can I play with a controller?
Yes. Pair it in iOS Settings and the game picks it up. A focus ring appears so you can see what the pad is pointing at.
The text is too small.
There is a LARGE TEXT setting in the … menu. It scales every label in the game, not just some.
How do I turn the sound off?
The … menu has a mute. It is remembered between sessions.
Does it work on iPad?
Yes. iPhone and iPad, landscape on both.
I do not want my play sent anywhere.
The … menu carries an opt-out, and it is remembered permanently for that install. See the privacy page for exactly what is and is not sent.
Do I have to sign in?
No. There is no account. High scores use Game Center if you have it turned on, and a three-letter name you type yourself — nothing else about you goes with a score.
I lost my progress.
Deleting the app deletes its data with it, and so does clearing the app’s storage. There is no cloud backup yet. If a save disappeared without that happening, please email — that is a bug and worth chasing.